Refund & Return Policy

At InVeiled, we aim to provide our customers with high-quality hijabs and excellent service. However, if you are not fully satisfied with your purchase, we’re here to help.

1. Returns

  • You may request a return within 3 days of receiving your order.
  • Items must be unused, unwashed, and in their original packaging.
  • Return shipping costs will be the responsibility of the customer unless the item received was damaged or incorrect.

2. Non-Returnable Items

  • Items on sale or clearance are not eligible for return.
  • Hijabs that have been worn, washed, or altered in any way cannot be returned for hygiene reasons.

3. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 7 working days via your original method of payment.

4. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item, contact us within 3 days of delivery.

5. How to Request a Return

To start a return or exchange, please contact us with the following details:

  • Order Number
  • Reason for Return
  • Clear photo(s) of the product (if damaged)

📧 Email: inveiled53@gmail.com
📞 Phone: +92 314 8968463